The Phoenix Aviation Flight Operations department manages a 24/7, 365 days Operations Control Centre (OCC) which is responsible for flight planning, flight coordination, flight following and dispatch of all Phoenix Aviation flights.
The OCC is fully equipped with modern communication facilities including satellite communication. We have a Satellite Tracking System to monitor all our flights globally and maintain constant communication with the crew at all times. All Flight Operations staff are trained on the use of computerized flight planning systems.
Our OCC team is trained in Emergency response, Airside Safety Management, Crew Resource Managemnt, Radio & Satellite communication, weight and balance planning and dangerous goods among other technical skills.